Description. The Member Service Center Representative is responsible for providing service and an amazing member experience to existing members and potential members through a variety of communication channels such as telephone, email, chat and social media. This includes explaining services, responding to problems and directing phone calls to appropriate areas in conformance with established Credit Union policies and procedures. Primary Responsibilities:. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served ... view job details
Description. The Branch Manager organizes, coordinates and directs the ongoing activities of the assigned branch to meet assigned sales goals and to provide for the optimal delivery of member service in conformance with established Credit Union policies and procedures. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served by the Credit Union. Primary Responsibilities:. Plans, coordinates and directs the branch management team (Assistant Manager and Teller Supervisor) to oversee the daily activities of the bran... view job details
Description. The Float Member Relationship Representative will work at all LCU locations including Leominster, Clinton, Sterling, Holden and Worcester, as needed. The Member Relationship Representative serves as the first point of contact for all members into the Credit Union and is responsible for building and maintaining member relationships. This is achieved by providing exceptional service and meeting all financial needs of each member through the servicing of existing products and services, making new product and service recommendations and completing member requests. Greets and welcomes ... view job details
Description. The Human Resources Specialist administers various day-to-day human resources functions in conformance with established Credit Union policies and procedures. This includes payroll, benefits administration, reporting, Human Resources Information System (HRIS), and recruitment efforts.. Primary Responsibilities. Analyzes, prepares and inputs payroll data on a biweekly schedule. Maintains time and attendance system for accuracy and approvals.. Resolves issues concerning payroll, answers inquiries and ensures compliance with all applicable state and federal wage and hour laws. Perfor... view job details
Description. Leominster Credit Union has an exciting opportunity to join its lending management team as the Indirect Lending Manager. Reporting directly to the VP Lending Operations, this role is responsible for managing and overseeing the activities of the indirect lending department in conformance with established Credit Union policies and procedures. The Indirect Lending Manager regularly participates in business development activities including maintaining current dealer relationships while also soliciting and developing new dealer relationships in an effort to increase loan volume to ag... view job details
Description. The Member Relationship Representative serves as the first point of contact for all members into the Credit Union and is responsible for building and maintaining member relationships. This is achieved by providing exceptional service and meeting all financial needs of each member through the servicing of existing products and services, making new product and service recommendations and completing member requests. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members served by the Credit Union. Greets and ... view job details
Description. The Member Relationship Representative II is seasoned sales and service position responsible for building, maintaining and deepening member relationships. This is achieved by providing exceptional service and meeting all financial needs of each member through the servicing of existing products and services, making new product and service recommendations and completing member requests. Primary Responsibilities:. Greets and welcomes members and non-members into the credit union in a courteous and professional manner. Identifies the financial needs of each member served. Achieves al... view job details
Description. The Member Service Center Representative is responsible for providing service and an exceptional member experience to existing members and potential members through a variety of communication channels such as telephone, email, chat and social media. This includes explaining services, responding to problems and directing phone calls to appropriate areas in conformance with established Credit Union policies and procedures. Primary Responsibilities:. Performs functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to members serv... view job details
Description. The Member Service Representative performs a variety of member services in conformance with established credit union policies and procedures, while delivering exceptional service to the members. This includes supporting the credit union’s growth goals by actively recognizing opportunities for product and service referrals when interacting with members. Primary Responsibilities:. Represents the credit union to members in a courteous and professional manner. Provides prompt, efficient and accurate service to members at all times. Builds and maintains quality relationships by ident... view job details
Description. The Mortgage Loan Pipeline Manager is responsible for coordinating and managing the mortgage loan pipeline within the Credit Union to include processing, underwriting, and closing activities of the Mortgage Lending Department. The Mortgage Loan Pipeline Manager is responsible for managing the Credit Union’s mortgage loan pipeline in conformance with related regulations and established Credit Union policies and procedures including secondary market guidelines. Primary Responsibilities:. 1. Manages and participates in the development and organization of all mortgage loan pipeline a... view job details