The Client Success Manager will work with the Sr. Director of Client Success to serve as one of the primary business contacts for the organization related to Medvantx pharmaceutical patient support services with a focus on direct-to-patient and e-commerce. Dedicated accounts will be assigned to the role and this person will be responsible for overall ongoing client satisfaction of those assigned groups as well as with others as needed. The Client Success Manager will work with the Sr. Director of Client Success, VP Business Development, VP Product Development and other members of leadership t... view job details
The customer service associate provides effective and efficient customer service by establishing a working relationship with patients and doctor’s offices through communication via telephone, faxes, and email. This position has responsibility for answering incoming call inquiries from patients, providers and benefit offices. Customer Service Associates will handle both inbound and outbound customer calls, as well as prescription refills. Provides members with pharmacy benefit information as necessary. Key Responsibilities. Place and receive calls and faxes to patients and Doctor’s offices ... view job details
This position is responsible for managing the operations of our Customer Service team that specializes in handling our calls from our many lines of business. This includes calls regarding commercial, e-commerce (DTP), and PAP programs. This role will implement and enforce policies and procedures, set and measure team goals, supervise staff, conduct productivity reviews, and maintain regulatory compliance. The Customer Service Manager will also analyze current systems of production to ensure Medvantx has the best working environment and processes. The Customer Service Manager will look for ... view job details
Job Summary/Objective. The customer support agent provides effective and efficient customer service by establishing a working relationship with patients and doctor’s offices through communication via chat, telephone, faxes, and email. This omni channel support position has responsibility for answering inquiries from end users, providers, and partners. Customer support agents will handle both inbound and outbound customer support, as well as website assistance.. Key Responsibilities. Place and receive calls and faxes to end users and Doctor’s offices for prescription refills as well as provi... view job details
Job Summary/Objective. The Facilities Manager will oversee all building and grounds maintenance for our company, including Sioux Falls, SD, Fresno, CA, Louisville, KY, and future sites in PA, TX, and FL. The Facilities Manager will be responsible for ensuring the facilities are safe, up to code, and fully operational. The Facilities Manager will also be responsible for managing contractors, training new facility employees, and working with third-party vendors. Key Responsibilities. Planning building maintenance and operational program. Managing all facility-related vendor contracts – HVAC, r... view job details
The Inventory Analyst will oversee the monitoring and reporting of the company's inventory levels. In this role, you will be responsible for inventory tracking systems, reviewing levels of supplies, ordering new materials, and performing a daily analysis. A successful Inventory Analyst is a trustworthy professional with outstanding record-keeping and analytical abilities. The optimal candidate will demonstrate excellent organizational and problem-solving skills and the ability to interpret and analyze large amounts of data.. Key Responsibilities. Design and implement an inventory tracking sys... view job details
Job Summary/Objective. We are looking for a dedicated SC-Inventory Manager to join our growing company. Your chief goal in this position will be to lead the inventory team and monitor and report on our company’s inventory levels. You will be responsible for inventory tracking systems, reviewing levels of supplies, ordering new materials, and performing a daily analysis. A successful SC-Inventory Manager is a trustworthy professional with outstanding people skills, leadership qualities, as well as record-keeping and analytical abilities. The chosen candidate will demonstrate excellent organizat... view job details
Job Summary/Objective. The major function of this position is to provide an efficient and accurate prescription service to our patients. The duties of a Certified Order Entry Pharmacy Technician include, establishing orders and completing the data entry of the prescription information utilizing Guardian computer system and routing them to the correct department. In this position, you will also be communicating with our patients, doctors' offices and third party vendors. You will be expected to work well with other departments to ensure medications are shipped in a timely, efficient manner. T... view job details
Job Summary/Objective. The major function of this position is to provide an efficient and accurate prescription service to our patients. The duties of a Certified Order Entry Pharmacy Technician include, establishing orders and completing the data entry of the prescription information utilizing Guardian computer system and routing them to the correct department. In this position, you will also be communicating with our patients, doctors' offices and third party vendors. You will be expected to work well with other departments to ensure medications are shipped in a timely, efficient manner. T... view job details
Job Summary/Objective. This position has responsibility for overseeing all aspects of the Order Entry operations. Included in this position is the setting of the department’s job objectives as well as setting specific, measurable, action oriented, realistic and timely goals. The principal responsibilities include designing, implementing and managing MedVantx Order Entry operation, manage workflow between queues, provide internal support, be a Subject Matter Expert, and manage a team of Order Entry Technicians. Key Responsibilities:. · Manage, develop, and implement a quality improvement progra... view job details