Salary AI Book a Demo

Customer Service Director Salary in Mumbai, IN

Change Country
Change Country

Get Salary Data on All Global Countries

How much does a Customer Service Director make in Mumbai, IN? The average Customer Service Director salary in Mumbai, IN is ₹5,856,808 as of March 18, 2021, but the range typically falls between ₹3,860,808 and ₹8,208,317. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

View as graph View as table
Global Market Data
50TH(Median) ₹5,856,808 25TH ₹3,860,808 75TH ₹8,208,317

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

Change Search Criteria

See it in Action

Skills to Boost a Customer Service Director Salary

Mastering key skills can significantly increase your earning potential as a Customer Service Director. According to Salary.com's Real-time Job Posting Data, expertise in Leadership can lead to a 16% salary raise, while strong Supply Chain skills boost pay by a 1%. Even Continuous Improvement can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Leadership
Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
Supply Chain
A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.
Continuous Improvement
A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek "incremental" improvement over time or "breakthrough" improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility. Some see CIPs as a meta-process for most management systems (such as business process management, quality management, project management, and program management). W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation of the delivery process and the design of the delivery process itself.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Director field include Leadership (16%), Supply Chain (1%), Continuous Improvement (1%), Product Management (1%), and Digital Marketing (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Leadership ₹6,793,898
Leadership
₹6,793,898
16%
Supply Chain ₹5,915,376
Supply Chain
₹5,915,376
1%
Continuous Improvement ₹5,915,376
Continuous Improvement
₹5,915,376
1%
Product Management ₹5,915,376
Product Management
₹5,915,376
1%
Digital Marketing ₹5,915,376
Digital Marketing
₹5,915,376
1%
Leadership
3.07%
Supply Chain
2.54%
Continuous Improvement
0.77%
Product Management
8.12%
Digital Marketing
1.23%
Job Openings for Customer Service Director in Mumbai, India
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Career Path for Customer Service Director

Customer Service Director
Top Customer Service Executive

About Mumbai, India

Mumbai is on a narrow peninsula on the southwest of Salsette Island, which lies between the Arabian Sea to the west, Thane Creek to the east and Vasai Creek to the north. Mumbai's suburban district occupies most of the island. Navi Mumbai is east of Thane Creek and Thane is north of Vasai Creek. Mumbai consists of two distinct regions: Mumbai City district and Mumbai Suburban district, which form two separate revenue districts of Maharashtra. The city district region is also commonly referred to as the Island City or South Mumbai. The total area of Mumbai is 603.4 km2 (233 sq mi). Of this, the...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Customer Service Director Pay Difference by Cities

City, Country Compared to national average
City, Country Mumbai, IN Compared to national average
+ 8.4%
City, Country Jaipur, IN Compared to national average
-9.2%
City, Country Kanpur, IN Compared to national average
-6.6%
City, Country Lucknow, IN Compared to national average
-12.4%
City, Country Nagpur, IN Compared to national average
-16.3%
City, Country Indore, IN Compared to national average
-14.5%
Employees with Customer Service Director in their job title in Mumbai, IN earn an average of 8.4% more than the national average. The lower salaries can be found in Nagpur, IN (16.3% less), Indore, IN (14.5% less), Lucknow, IN (12.4% less), Jaipur, IN (9.2% less), Kanpur, IN (6.6% less).

Understand the base salary paid range for a Customer Service Director in Mumbai, IN

Average Base Salary

Core compensation

3860808
8208317
5856808
The chart shows the base salary for Customer Service Director in Mumbai ranges from ₹3,860,808 to ₹8,208,317 with the average base salary of ₹5,856,808. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Director may get paid difference by industry, location, and factors.

Customer Service Director Frequently Asked Questions

Can I expect to receive a higher salary for the position of Customer Service Director in Mumbai than for the same job in Nagpur in the India?

On average, a Customer Service Director, working in Mumbai, India, would generally get a higher salary than those working in the city of Nagpur. The larger cities in the IN typically provide numerous opportunities for Customer Service Director Jobs. Since Mumbai, India is an attractive place to work for many professions, Customer Service Director Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. March 18, 2021 salary.com )
What is the salary range for a Customer Service Director in Mumbai, India? What is the average hourly rate?

The average salary for a Customer Service Director in Mumbai, India is ₹5,856,808 per year. The salary range for a Customer Service Director is between ₹3,860,808 and ₹8,208,317. While we are seeing hourly wages as high as ₹3,946 and as low as ₹1,856, the majority of Customer Service Directors are currently paid an average of ₹2,816 in Mumbai, India. The average salary pay range for a Customer Service Director can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Service Director in Mumbai, India can differ based on any or all of these varying factors. March 18, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Customer Service Director job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Service Director working in Mumbai, India will receive in exchange for their job. Some common items included in the total compensation of a Customer Service Director working in the Mumbai, India are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Mumbai, India might also offer long-term incentives such as stock options or stock grants for Customer Service Directors. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. March 18, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: March 18, 2021