As of April 22, 2025, the average annual salary for a Call Centre Agent in India is ₹ 4,59,174, with an hourly rate of ₹ 221, according to Salary.com Global Salary IQ data. The average salary ranges from ₹ 4,21,937 to ₹ 5,47,822, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   ₹ 4,21,937
50TH(Median)   ₹ 4,59,174
75TH   ₹ 5,47,822
Call Centre Agent Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Call Centre Agent Salary ₹ 4,21,937 India April 22, 2025
50th Percentile Call Centre Agent Salary ₹ 4,59,174 India April 22, 2025
75th Percentile Call Centre Agent Salary ₹ 5,47,822 India April 22, 2025

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How Much Does a Call Centre Agent Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Call Centre Agent salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Call Centre Agent is about ₹ 4,59,174 a year, this translates to an approximate hourly rate of ₹ 221, a monthly salary of about ₹ 38,265, and a weekly pay of around ₹ 8,830. Click the switch button below to see more details about Call Centre Agent hourly pay, weekly pay, monthly pay, and so on.

How Much Do Call Centre Agents Earn at Different Levels in 2025?

A Call Centre Agent's salary varies significantly based on experience level. Entry typically earn ₹ 26,910 - ₹ 27,635, while Intermediate make ₹ 26,965 - ₹ 27,690, Senior earn ₹ 27,449 - ₹ 28,226, Specialist earn ₹ 27,987 - ₹ 28,917, Expert can reach ₹ 28,059 - ₹ 28,989 or more, depending on the company and location.

Levels Salary
Entry Level Call Centre Agent ₹ 27,411
Intermediate Level Call Centre Agent ₹ 27,449
Senior Level Call Centre Agent ₹ 27,940
Specialist Level Call Centre Agent ₹ 28,607
Expert Level Call Centre Agent ₹ 28,655
₹ 27,411 0 yr
₹ 27,449 < 2 yrs
₹ 27,940 2-4 yrs
₹ 28,607 5-8 yrs
₹ 28,655 > 8 yrs
Entry Level 94%
Intermediate Level 94%
Senior Level 94%
Specialist Level 94%
Expert Level 94%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in India for Call Centre Agent?

The top 3 highest-paying cities in India for Call Centre Agent are Mumbai, Kanpur, and Jaipur. In Mumbai, the average salary is ₹ 4,97,626 per year, while Kanpur offers ₹ 4,28,874, and Jaipur pays around ₹ 4,16,950 annually.

Which Job Pays More: Call Center Scheduling Manager or Call Centre Agent?

As of April 22, 2025 , a Call Center Scheduling Manager makes more than a Call Centre Agent. A Call Center Scheduling Manager earns an average annual salary of ₹ 25,38,239. And a Call Centre Agent earns an average annual salary of ₹ 4,59,174.

Job Title Salary Range in INR
Call Center Scheduling Manager
₹ 20,48,359
₹ 35,62,164
Contact Center Agent and Resources Scheduling Manager
₹ 20,45,717
₹ 35,57,571

Call Centre Agent Job Openings in India

Call Center in Bangalore Ct: 99168.39275
BPO
Bangalore, KA

Apply Call Center in Bangalore Ct 99168.39275, BPO in Bengaluru/ Bangalore for 0 - 3 year of Experience on TimesJobs.com

Freshers Jobs In Bangalore For BPOs Call Center
MNC BPO
Bangalore, KA

Apply Freshers Jobs In Bangalore For BPOs Call Center, MNC BPO in Bengaluru/ Bangalore for 0 - 3 year of Experience on TimesJobs.com

Freshers BPO Call Center Customer Support in Chennai
MNC BPO
Chennai, TN

Apply Freshers BPO Call Center Customer Support in Chennai, MNC BPO in Chennai for 0 - 3 year of Experience on TimesJobs.com

Freshers BPO Call Center Customer Support in Chennai
MNC BPO
Chennai, TN

Apply Freshers BPO Call Center Customer Support in Chennai, MNC BPO in Chennai for 0 - 3 year of Experience on TimesJobs.com

Centre Manager - Microfinance
Bajaj Finserv
Salem, TN

Location Name. Veeraganur MFI. Job Purpose. Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the co...

Centre Manager - Microfinance
Bajaj Finserv
Hassan, KA

Location Name. Channarayapatna MFI. Job Purpose. Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of t...

Centre Manager - Microfinance
Bajaj Finserv
Hassan, KA

Location Name. Channarayapatna MFI. Job Purpose. Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of t...

Centre Manager - Microfinance
Bajaj Finserv
Mathura, UP

Location Name. Mat MFI. Job Purpose. Responsible for doing Sales & Collection for Microfinance JLG Customers, as per laid out polices of the company. ...

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