Sample Job Description for Client Relationship Manager
Job Description Management
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Client Relationship Manager Job Overview
Client Relationship Manager Job Description Sample
Manages and develops sales plans for a team of account managers.
JOB LEVEL
M02
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Director
Salary Range
BASE 50%
$138,323
TOTAL 50%
$156,813
Job Responsibilities for Client Relationship Manager
Focuses on the long-term planning and selling of a variety of products, services, and/or solutions across multiple lines of business for a defined group of existing clients. Ensures that account managers meet the ongoing needs of clients and prospects while accomplishing individual revenue goals. May be personally responsible for managing major accounts. May set sales targets or quotas. May make suggestions for product improvements or expanding sales channels.
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View Job Description Templates of Similar Jobs
| Job Title | Job Description | |
|---|---|---|
| 1 | Account Representative | The Account Representative pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with smaller to mid-sized clients in order to increase revenue. Being an Account Representative may support higher-level account managers working with larger accounts. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Account Representative typically requires 0-2 years of related experience. |
| 2 | Key Account Relationship Manager | The Key Account Relationship Manager typically work with national accounts and other strategically important clients. Develops relationships with the largest and most complex clients in order to increase revenue. Being a Key Account Relationship Manager has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. In addition, Key Account Relationship Manager visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Key Account Relationship Manager works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Working as a Key Account Relationship Manager typically requires 10+ years of related experience. |
| 3 | Account Representative, Sr. | The Account Representative, Sr. pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with mid-sized clients in order to increase revenue. Being an Account Representative, Sr. may visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Representative, Sr. provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being an Account Representative, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as an Account Representative, Sr. typically requires 2-4 years of related experience. |
| 4 | Account Relationship Senior Executive | The Account Relationship Senior Executive pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. Develops relationships with larger and more complex clients in order to increase revenue. Being a Account Relationship Senior Executive visits client locations periodically to ensure client satisfaction and promote ongoing contract renewal. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. In addition, Account Relationship Senior Executive provides sales quotations and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Account Relationship Senior Executive work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Account Relationship Senior Executive typically requires 7+ years of related experience. |
| 5 | Facilities Operations Manager | The Facilities Operations Manager develops maintenance policy and procedures that ensure the optimal functioning of buildings, grounds, and associated equipment. Manages the maintenance and operation of one or more facilities or properties. Being a Facilities Operations Manager manages and trains a staff of employees in the general maintenance of buildings, grounds, and equipment. Manages all building systems including mechanical, electrical, plumbing, HVAC, safety, and waste management. In addition, Facilities Operations Manager ensures facilities maintenance work follows safety standards, conforms to specifications, and that work orders are tracked and completed within the budgeted guidelines. May oversee contractors engaged for facility renovation projects. Typically requires a bachelor's degree. Typically reports to a director. The Facilities Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Facilities Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. |
Client Relationship Manager Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Products And Services | Level 3 |
| Planning and Organizing | Level 4 |
| Coaching Others | Level 3 |
