Manages a team of store cashiers.
Responsible for adequate staffing to ensure that customer wait time is minimized. Greets customers, answers questions and resolves issues. Responsible for hiring and training of cashiers. Responsible for collecting contents of cash registers at the end of each shift and delivering funds to the office.
| Job Title | Job Description | |
|---|---|---|
| 1 | Checkout Cashier I | The Checkout Cashier I scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Assists customers checking out in a store. Being a Checkout Cashier I may bag items or perform other duties as needed. Responsible for counting contents of cash register drawer at the end of each shift. In addition, Checkout Cashier I may help with store opening and closing procedures. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Checkout Cashier I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. |
| 2 | Grocery Check Out/Scanning Clerk II | The Grocery Check Out/Scanning Clerk II scans items, requests price checks, honors appropriate coupons, collects payment and gives change as appropriate. Assists customers checking out in a store. Being a Grocery Check Out/Scanning Clerk II may bag items or perform other duties as needed. Responsible for counting contents of cash register drawer at the end of each shift. In addition, Grocery Check Out/Scanning Clerk II may help with store opening and closing procedures. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Grocery Check Out/Scanning Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Grocery Check Out/Scanning Clerk II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. |
| 3 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 4 | Claims Administration Supervisor II | The Claims Administration Supervisor II assigns and monitors caseloads to balance workload and meet established service and quality standards. Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Being a Claims Administration Supervisor II provides coaching, training, and day-to-day technical guidance to support staff development and performance. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. In addition, Claims Administration Supervisor II resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Administration Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Claims Administration Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| 5 | Corporate Compliance Supervisor | The Corporate Compliance Supervisor monitors all activities impacted by regulatory requirements related to the organization's governance and any industry-specific or location-specific laws. Supervises the compliance programs, policies, reporting, and practices for an organization or business. Being a Corporate Compliance Supervisor implements risk-based compliance testing of existing procedures and controls to identify, detect, and correct noncompliance. Utilizes established internal controls and auditing systems that monitor and report on regulated activities and processes. In addition, Corporate Compliance Supervisor implements changes to compliance processes due to new or amended regulations. Supports communication and training initiatives that inform stakeholders about compliance requirements. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Corporate Compliance Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Corporate Compliance Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 2 |
| Planning and Organizing | Level 2 |
| Coordination | Level 2 |