Supervises and coordinates the operations, maintenance and service repairs on heating, ventilating, and air conditioning systems.
Oversees the installation of new units and replacement parts and ensures work is completed according to company, product, or engineering specifications and established safety guidelines. Conducts quality testing and inspections. May authorize equipment, supplies, parts, or repairs purchases.
| Job Title | Job Description | |
|---|---|---|
| 1 | Entry HVAC Mechanic | The Entry HVAC Mechanic installs new units or replacement parts for existing units according to specifications and established safety guidelines. Performs maintenance and service repairs on heating, ventilating, and air conditioning systems. Being an Entry HVAC Mechanic may be required to complete an apprenticeship and/or formal training in area of specialty. Maintains and secures a spare parts inventory, recommends purchasing of maintenance equipment and supplies as required to improve processes and efficiencies. In addition, Entry HVAC Mechanic requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being an Entry HVAC Mechanic gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Entry HVAC Mechanic typically requires 1-3 years of related experience or may have 0 years of experience plus an associates degree, or additional training, or certification. |
| 2 | HVAC Installation Technician II | The HVAC Installation Technician II installs new units or replacement parts for existing units according to specifications and established safety guidelines. Performs maintenance and service repairs on heating, ventilating, and air conditioning systems. Being a HVAC Installation Technician II requires a high school diploma or its equivalent. Maintains and secures a spare parts inventory including basic maintenance hand and power tools May be required to complete an apprenticeship or formal training in the field. In addition, HVAC Installation Technician II typically reports to a supervisor or manager. Being a HVAC Installation Technician II has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a HVAC Installation Technician II typically requires 3-5 years of related experience. |
| 3 | Sales Team Supervisor | The Sales Team Supervisor recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Being a Sales Team Supervisor typically reports to a manager. May require a bachelor's degree in business. The Sales Team Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Sales Team Supervisor typically requires 3-5 years experience in the related area as an individual contributor. |
| 4 | HVAC Installation Technician III | The HVAC Installation Technician III installs new units or replacement parts for existing units according to specifications and established safety guidelines. Performs maintenance and service repairs on heating, ventilating, and air conditioning systems. Being a HVAC Installation Technician III requires a high school diploma or its equivalent. Maintains and secures a spare parts inventory including basic maintenance hand and power tools May be required to complete an apprenticeship and/or formal training in area of specialty. In addition, HVAC Installation Technician III typically reports to a supervisor or manager. Being a HVAC Installation Technician III has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a HVAC Installation Technician III typically requires 5-7 years of related experience. |
| 5 | Claims Administration Supervisor II | The Claims Administration Supervisor II assigns and monitors caseloads to balance workload and meet established service and quality standards. Supervises activities in the claims department to ensure efficient and accurate handling of assigned claims. Being a Claims Administration Supervisor II provides coaching, training, and day-to-day technical guidance to support staff development and performance. Reviews claims decisions, reserves, and settlements to verify accuracy and adherence to authority limits. In addition, Claims Administration Supervisor II resolves escalated claims issues and complex inquiries from claimants, policyholders, and providers. Ensures compliance with company procedures, regulatory requirements, and documentation standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Administration Supervisor II supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Claims Administration Supervisor II typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
| Skills | Proficiency Level |
|---|---|
| Process Improvement | Level 1 |
| Planning and Organizing | Level 1 |
| Prioritization | Level 2 |