Responsible for the settings, configuration and maintenance of LAN/WAN and related hardware/software.
Provides troubleshoots pertaining to LAN/WAN to meet users' needs. Takes initiative for the network security and systems upgrades.
Job Title | Job Description | |
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1 | Entry LAN Support | The Entry LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Entry LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Entry LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Entry LAN Support typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. |
2 | Intermediate LAN Support | The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
3 | LAN Application User Support III | The LAN Application User Support III recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being a LAN Application User Support III installs and configures workstations. Provides end users support for all LAN- based applications. In addition, LAN Application User Support III may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as a LAN Application User Support III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. |
4 | Bid/Quote Senior Administrator | The Bid/Quote Senior Administrator collaborates with members of the sales, marketing, finance, legal, or product teams to ensure content is complete, accurate, and timely. Develops proposals, bids, quotations, or other documents describing organizational products and services in response to requests from prospective clients. Being a Bid/Quote Senior Administrator requires a bachelor's degree, and familiarity with the organization's offerings. May be responsible for developing responses to the most complex or high-value inquiries. In addition, Bid/Quote Senior Administrator typically reports to a manager or head of a unit/department. Working as a Bid/Quote Senior Administrator typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
5 | LAN/WAN Integration Design and Deployment Manager | The LAN/WAN Integration Design and Deployment Manager analyzes LAN/WAN and recommends upgrades/changes and security procedures and policies; assesses organization's current and future LAN/WAN needs. Responsible for the overall plan, design, installation, maintenance, management, and coordination of LAN/WAN integration into the network. Being a LAN/WAN Integration Design and Deployment Manager typically reports to a head of unit/department. Requires a bachelor's degree. The LAN/WAN Integration Design and Deployment Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a LAN/WAN Integration Design and Deployment Manager typically requires 3+ years of managerial experience. |
Skills | Proficiency Level |
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Attention to Detail | Level 2 |
Initiative | Level 2 |
Multitasking | Level 2 |