Responsible for the settings, configuration and maintenance of LAN/WAN and related hardware/software.
Provides troubleshoots pertaining to LAN/WAN to meet users' needs. Takes initiative for the network security and systems upgrades.
| Job Title | Job Description | |
|---|---|---|
| 1 | Entry LAN Support | The Entry LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Entry LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Entry LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Entry LAN Support typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. |
| 2 | Intermediate LAN Support | The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. |
| 3 | LAN Application User Support III | The LAN Application User Support III recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being a LAN Application User Support III installs and configures workstations. Provides end users support for all LAN- based applications. In addition, LAN Application User Support III may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as a LAN Application User Support III typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. |
| 4 | LAN/WAN Integration Design and Deployment Manager | The LAN/WAN Integration Design and Deployment Manager analyzes LAN/WAN and recommends upgrades/changes and security procedures and policies; assesses organization's current and future LAN/WAN needs. Responsible for the overall plan, design, installation, maintenance, management, and coordination of LAN/WAN integration into the network. Being a LAN/WAN Integration Design and Deployment Manager typically reports to a head of unit/department. Requires a bachelor's degree. The LAN/WAN Integration Design and Deployment Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a LAN/WAN Integration Design and Deployment Manager typically requires 3+ years of managerial experience. |
| 5 | Fleet Specialist I | The Fleet Specialist I maintains accurate records of vehicles. Assists in the administration and coordination of the organization's fleet of motor vehicles. Being a Fleet Specialist I schedules repairs or preventative maintenance, ensuring that the necessary numbers of fleet vehicles are available at all times. Ensures compliance with government rules and regulations and files paperwork in support of this compliance as needed. In addition, Fleet Specialist I prior knowledge of DMV policies and procedures is preferred. Requires an associate's degree. Typically reports to a supervisor. Working as a Fleet Specialist I typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. |
| Skills | Proficiency Level |
|---|---|
| Attention to Detail | Level 2 |
| Initiative | Level 2 |
| Multitasking | Level 2 |