Sample Job Description for On-site Support Technician I
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On-site Support Technician I Job Overview
On-site Support Technician I Job Description Sample
Provides maintenance and technical support for company products at customer field locations.
JOB LEVEL
A01
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$52,190
TOTAL 50%
$52,590
Job Responsibilities for On-site Support Technician I
Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities.
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On-site Support Technician I Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 3 |
| Self-Motivation | Level 3 |
| Attention to Detail | Level 3 |
