Sample Job Description for On-site Support Technician II
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On-site Support Technician II Job Overview
On-site Support Technician II Job Description Sample
Provides maintenance and technical support for company products at customer field locations.
JOB LEVEL
A02
EDUCATION/DEGREE
High School Diploma or Technical Certificate
REPORTS TO
Supervisor
Salary Range
BASE 50%
$61,290
TOTAL 50%
$62,190
Job Responsibilities for On-site Support Technician II
Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities.
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On-site Support Technician II Skills & Proficiency Level
| Skills | Proficiency Level |
|---|---|
| Standard Operating Procedures (SOP) | Level 3 |
| Self-Motivation | Level 3 |
| Attention to Detail | Level 3 |
