Sample Job Description for Senior LAN Support

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Senior LAN Support Job Overview

Senior LAN Support Job Description Sample

Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN.

JOB LEVEL
P03
EDUCATION/DEGREE
Bachelor's Degree
REPORTS TO
Project Leader or Manager
Salary Range
BASE 50%
$110,093
TOTAL 50%
$113,003
Job Responsibilities for Senior LAN Support

Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations.

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3 Entry LAN Support The Entry LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Entry LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Entry LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Entry LAN Support typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
4 Intermediate LAN Support The Intermediate LAN Support recommends and schedules repairs. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Being an Intermediate LAN Support installs and configures workstations. Provides end users support for all LAN- based applications. In addition, Intermediate LAN Support may require an associate's degree in a related area. Typically reports to a project leader or manager. Working as an Intermediate LAN Support typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
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Senior LAN Support Skills & Proficiency Level

Skills Proficiency Level
Attention to Detail Level 3
Time Management Level 3
Problem Solving Level 2