Also referred to as:
Ambulatory Services and Programs Director, Ambulatory Services Director, Ambulatory Services Operations Director, Director of Outpatient Services, Outpatient Clinical Services Director, Outpatient Surgery Director
Requirements and Responsibilities
Outpatient Services Director directs ambulatory operations and resources for an outpatient clinic or specialty center, which may include urgent care, surgical care, diagnostic and therapeutic procedures, and primary/outpatient care. Ensures quality care and services for patients by implementing systems and operational procedures to coordinate service delivery. Being an Outpatient Services Director aligns processes with business, clinical, customer service, quality, and financial goals. Monitors, evaluates, and modifies programs while adhering to company guidelines and standards. Additionally, Outpatient Services Director requires a bachelor's degree. Typically reports to senior management. The Outpatient Services Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Outpatient Services Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
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