Also referred to as: Appeals and Grievances Investigator, Grievance and Appeals Resolution Specialist
Requirements and Responsibilities

Appeal Resolution Specialist logs, tracks, and processes appeals and grievances. Contacts customers to gather information and communicate disposition of case. Being an Appeal Resolution Specialist conducts pertinent research in order to evaluate, respond to, and close appeals. Builds case files for each grievance and ensures compliance with organizational and regulatory guidelines. Additionally, Appeal Resolution Specialist requires a bachelor's degree. Typically reports to a supervisor or manager. The Appeal Resolution Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Appeal Resolution Specialist typically requires 2 to 4 years of related experience.

Find out Job Distribution by:
Years of Experience
Education Level
Company Size
Industry
Job Openings for Appeal Resolution Specialist
Job Statistics