ATM Service and Operations Manager is responsible for managing and maintaining efficient ATM service and operations. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Being an ATM Service and Operations Manager responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Additionally, ATM Service and Operations Manager coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. The ATM Service and Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an ATM Service and Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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