Branch Support Representative
Branch Support Representative is responsible for providing internal customer service to bank branch employees. Serves as the point of contact to guide and assist branch staff with product information, operational policies, and transaction processes. Being a Branch Support Representative responds to questions and resolves cases by researching bank procedures and/or regulatory governance. Escalates issues internally as necessary. Additionally, Branch Support Representative completes call tracking and supporting documentation associated with each case. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Branch Support Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Branch Support Representative typically requires 1-3 years of related experience.
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- Sales Support Representative I
- Sales Support Representative II
- Sales Support Representative IV
- Sales Support Representative III
- Branch Sales and Operations Manager
- Branch Support Senior Representative
- Branch Sales and Operations Director
- Technical Customer Support Representative I
- Technical Customer Support Representative II
- Technical Customer Support Representative III
- Branch Support Representative Salaries with No Diploma
- Branch Support Representative Salaries with a High School Diploma or Technical Certificate
- Branch Support Representative Salaries with an Associate's Degree
- Branch Support Representative Salaries with a Bachelor's Degree
- Branch Support Representative Salaries with a Master's Degree or MBA
- Branch Support Representative Salaries with a JD, MD, PhD or Equivalent
