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Also referred to as: Automotive Claims Adjuster I, Claims Investigator I, Insurance Claims Adjuster, Insurance Claims Adjuster, Entry, Property/Casualty Claims Adjuster I
Requirements and Responsibilities

Claims Adjuster I denies, settles, or authorizes payments to routine property/casualty claims based on coverage, appraisal, and verifiable damage. Corresponds with policyholders, claimants, witnesses, attorneys, etc. to gather important information to support contested insurance claims. Being a Claims Adjuster I makes recommendations for settlement of routine property/casualty claims based on coverage, appraisal, and verifiable damage. Prepares reports of investigation findings. Additionally, Claims Adjuster I may conduct field evaluations to inspect and document damage or loss. Typically requires an associate degree. Typically reports to a supervisor or manager. The Claims Adjuster I works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Claims Adjuster I typically requires 0-2 years of related experience.

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