Claims Clerk I

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Claims Clerk I performs clerical and administrative support tasks to facilitate the processing and documentation of insurance claims. Enters claims data into systems and verifies the accuracy and completeness of submitted information. Being a Claims Clerk I maintains and organizes claim files, correspondence, and supporting documentation. Responds to routine inquiries from claimants, policyholders, and internal staff regarding claim status. Additionally, Claims Clerk I prepares standard forms, letters, and reports in support of claims processing activities. Follows established procedures and escalates non-routine matters to senior staff. Requires a high school diploma. Typically reports to a supervisor. The Claims Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.