Also referred to as: Claims Administration Clerk IV, Claims Payment Clerk IV, Claims Processing Clerk IV
Requirements and Responsibilities

Claims Clerk IV performs clerical and administrative support tasks to facilitate the processing and documentation of insurance claims. Enters claims data into systems and verifies the accuracy and completeness of submitted information. Being a Claims Clerk IV maintains and organizes claim files, correspondence, and supporting documentation. Responds to routine inquiries from claimants, policyholders, and internal staff regarding claim status. Additionally, Claims Clerk IV prepares standard forms, letters, and reports in support of claims processing activities. Follows established procedures and escalates non-routine matters to senior staff. Requires a high school diploma. Typically reports to a supervisor. The Claims Clerk IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Claims Clerk IV typically requires 5-7 years of related experience.

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