Also referred to as: Claim Compliance Investigator, Insurance Compliance Investigator, Insurance Fraud Investigator, Suspicious Claims Investigator
Requirements and Responsibilities

Claims Investigator investigates assigned claims to determine validity, detect potential fraud, and gather facts to support claim decisions. Conducts interviews, surveillance, record reviews, and field investigations to obtain relevant evidence. Being a Claims Investigator analyzes statements, documentation, and data to identify inconsistencies and indicators of fraud. Documents investigative findings, evidence, and conclusions in clear and accurate reports. Additionally, Claims Investigator ensures compliance with applicable laws, regulations, and investigative standards. Requires a bachelor's degree. Typically reports to a manager. The Claims Investigator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Claims Investigator typically requires 2-4 years of related experience.

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