Also referred to as: Claim Examinations/Adjustments Manager, Claims Settlement Manager
Requirements and Responsibilities

Claims Manager is responsible for managing the insurance claims department composed of Examiners and Adjusters. Operates of one or more claims processing units, including the timely and proper disposition of claims in accordance with coverage amounts. Being a Claims Manager oversees insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Ensures complete and sound claim settlements, legal reviews and investigations in accordance with company policies and procedures. Additionally, Claims Manager requires a bachelor's degree. Typically reports to top management. The Claims Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Claims Manager typically requires 3+ years of managerial experience.

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