Claims Supervisor I supervises activities in the claims department. Leads the examination of personal and property and casualty insurance claims based on policy provisions, appraisal, and verifiable damage. Being a Claims Supervisor I interacts with claimants and oversees the review of records and documentation to ascertain insurance coverage. Supervises settlement negotiations within authorized limits and escalates claims exceeding authorization. Additionally, Claims Supervisor I may conduct team training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Claims Supervisor I supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Claims Supervisor I typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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