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Also referred to as: Loan Settlement and Recovery Supervisor - Consumer Loans
Requirements and Responsibilities

Consumer Loan Collection/Recovery Supervisor supervises a team of recovery representatives in consumer collection activities. Coaches team to achieve collection targets. Being a Consumer Loan Collection/Recovery Supervisor directs initiatives and policies to improve collection process. May require a bachelor's degree. Additionally, Consumer Loan Collection/Recovery Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection/Recovery Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection/Recovery Supervisor typically requires 3 years experience in the related area as an individual contributor.

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