Consumer Loan Collector III

Job description process

Consumer Loan Collector III contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining a suitable collection solution. Being a Consumer Loan Collector III may train or coach less experienced staff in strategies to remedy delinquent accounts. Requires a high school diploma or its equivalent. Additionally, Consumer Loan Collector III supervises, leads, directs, and trains lower level consumer loan collecting staff. Typically reports to a supervisor. To be a Consumer Loan Collector III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.