Also referred to as: Consumer Loan Collector, Senior, Loan Collections Specialist III
Requirements and Responsibilities

Consumer Loan Collector III contacts customers who are delinquent in the repayment of their loans and obtains payments, commitment agreements or establishes a repayment plan. Follows set policies and procedures when determining a suitable collection solution. Being a Consumer Loan Collector III may train or coach less experienced staff in strategies to remedy delinquent accounts. Requires a high school diploma or its equivalent. Additionally, Consumer Loan Collector III supervises, leads, directs, and trains lower level consumer loan collecting staff. Typically reports to a supervisor. To be a Consumer Loan Collector III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function.

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