Also referred to as: Call Center Representative III - Outbound, Customer Support Representative, Senior - Outbound, Telemarketing Representative III - Outbound
Requirements and Responsibilities

Contact Center Representative III - Outbound initiates calls to current and/or potential clients by following standard scripts and procedures. Promotes and sells products and services of company. Being a Contact Center Representative III - Outbound documents and tracks orders and service feedback using a computer system. Typically requires an associate degree. Additionally, Contact Center Representative III - Outbound typically reports to a supervisor or manager. The Contact Center Representative III - Outbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Outbound typically requires 3-5 years of related experience.

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