Also referred to as: Employee Assistance Program (EAP) Manager, Employee Care Services Manager, Work life and Employee Assistance Manager
Requirements and Responsibilities

EAP Manager manages, designs, and implements policies and procedures relating to a company's Employee Assistance Program (EAP). Ensures that inpatient and outpatient counseling and care facilities meet company standards. Being an EAP Manager provides training to management for dealing with medical and behavioral problems. Provides counseling to employees in the program. Additionally, EAP Manager requires a bachelor's degree in a related area. Typically reports to top management. The EAP Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an EAP Manager typically requires 3+ years of managerial experience.

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