Also referred to as: 911 Dispatcher, Emergency Dispatch Operator, Police, Fire, or Ambulance Dispatcher
Requirements and Responsibilities

Emergency Dispatcher is responsible for responding to calls for emergency and non-emergency assistance and in dispatching law enforcement, fire fighting, or rescue units. Transmits and receives coded and conventional messages. Being an Emergency Dispatcher differentiates between routine, priority, and emergency messages, and initiates or follows through on responses as required. Communicates details of situation and location. Additionally, Emergency Dispatcher enters unit response details into a database. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Emergency Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Emergency Dispatcher typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.

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