Also referred to as: Insurance Claims Adjuster I - Inside
Requirements and Responsibilities

Inside Claims Adjuster I investigates, evaluates, and resolves insurance claims from an office-based setting to determine coverage, liability, and appropriate settlement. Reviews claim details, policy provisions, and supporting documentation to assess validity and exposure. Being an Inside Claims Adjuster I negotiates and settles claims with claimants, policyholders, and third parties within established authority limits. Communicates by phone and in writing to gather information, explain decisions, and manage expectations. Additionally, Inside Claims Adjuster I documents investigation findings, reserves, and settlement actions accurately in the claims system. Ensures compliance with policy terms, regulatory requirements, and company service standards. Requires a bachelor's degree. Typically reports to a manager. The Inside Claims Adjuster I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Inside Claims Adjuster I typically requires 0-2 years of related experience.

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