Loan Collection Call Auditor ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Loan Collection Call Auditor provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Loan Collection Call Auditor typically reports to a manager or head of a unit/department. The Loan Collection Call Auditor works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Loan Collection Call Auditor typically requires 1-3 years of related experience.
Find out Job Distribution by: