Loan Processing Assistant Manager assists in the management of the loan processing operations team that originates, processes, and closes various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Loan Processing Assistant Manager monitors achievement of operating performance metrics and standards for speed, quality, and customer service. Develops solutions to resolve operational issues. Additionally, Loan Processing Assistant Manager oversees the preparation of reporting for internal departments and external agencies. Coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. May require a bachelor's degree. Typically reports to a manager. The Loan Processing Assistant Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Loan Processing Assistant Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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