Also referred to as: Loan Origination/ Processing Supervisor - Consumer
Requirements and Responsibilities

Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

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