Also referred to as: Delinquent Mortgage Collector III, Mortgage Collection Specialist III
Requirements and Responsibilities

Mortgage Collector III is responsible for contacting homeowners to remedy delinquent or past-due mortgage payments. Determines appropriate collection alternatives to settle shortfalls. Being a Mortgage Collector III explains options like forbearance or loan modification and/or negotiates payment plans to bring the account current. Adheres to pre-established guidelines when determining appropriate collection remedy. Additionally, Mortgage Collector III typically handles accounts in early stages of delinquency. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Mortgage Collector III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Mortgage Collector III typically requires 3-5 years of related experience.

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