Order Fulfillment Clerk III receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Fulfillment Clerk III confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Fulfillment Clerk III may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Fulfillment Clerk III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be an Order Fulfillment Clerk III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.
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