Also referred to as: Policy Change Operations Clerk
Requirements and Responsibilities

Policy Change Technician processes incoming insurance policy change requests according to company guidelines. Responsibilities include reviewing and screening requests, calculating new premiums, issuing new policies, and calculating reimbursement checks and agents' commissions. Being a Policy Change Technician requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The Policy Change Technician gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Policy Change Technician typically requires 1-3 years of related experience.

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