Also referred to as: Policy Change Operations Clerk, Policy Change Specialist
Requirements and Responsibilities

Policy Change Technician is responsible for processing incoming insurance policy change requests. Reviews and screens requests, calculates new premiums, issues new policies, and calculates reimbursement checks if needed. Being a Policy Change Technician ensures compliance with all legal regulations, industry standards, and operational guidelines. Requires a high school diploma or equivalent. Additionally, Policy Change Technician typically reports to a supervisor. The Policy Change Technician works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Policy Change Technician typically requires 1-3 years of related experience.

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