Also referred to as: Branch Cluster Manager I, Group Manager I Retail Banking
Requirements and Responsibilities

Regional Branch Group Manager manages the financial and service performance of a defined group of retail branches in a geographic area. Monitors the goals and performance levels required for each branch to meet the organizational objectives for the region. Being a Regional Branch Group Manager analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Coaches branch managers in tactics to build customer relationships, increase sales, and enhance the branch's operational efficiency. Additionally, Regional Branch Group Manager requires a bachelor's degree. Typically reports to a director. The Regional Branch Group Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Regional Branch Group Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

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