Also referred to as: Medical Contact Center Nurse, Nurse Call Center RN, Registered Nurse (RN), Telephone Triage
Requirements and Responsibilities

Registered Nurse - Phone Triage provides nursing triage services and health advice to patients over the phone. Conducts patient assessments and helps the patient determine the type of care needed based on the patient's current condition. Being a Registered Nurse - Phone Triage uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. Follows established procedures and protocols for escalation and documentation. Additionally, Registered Nurse - Phone Triage typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a manager. The Registered Nurse - Phone Triage work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Registered Nurse - Phone Triage typically requires 4-7 years of related experience.

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