Also referred to as: General Systems Support Assistant
Requirements and Responsibilities

Systems Support Assistant assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant may help perform system backups and recovery and install new software. May require an associate degree or its equivalent. Additionally, Systems Support Assistant typically reports to a supervisor or manager. The Systems Support Assistant gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Systems Support Assistant typically requires 1-3 years of related experience.

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