Also referred to as: Bank Teller II, Branch Teller II
Requirements and Responsibilities

Teller II provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller II responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller II follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head teller. The Teller II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Teller II typically requires 1-3 years of related experience.

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