Top Technical Customer Support Executive

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Also referred to as: Head of Technical Customer Support, Technical Client Support Executive, Top Product Support Executive, Vice President of Technical Customer Support

Requirements and Responsibilities

Top Technical Customer Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Technical Customer Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Technical Customer Support Executive typically reports to top management. The Top Technical Customer Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Technical Customer Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function.

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