Truck Service Manager manages truck shop operations for maximum efficiency and customer satisfaction. Efficiency is based on revenue growth, direct expense control, flat rate variance, warranty recovery and the ability to reach targets in Profit After Direct expenses (PAD). Being a Truck Service Manager may require a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Truck Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Truck Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.