Vendor Quality Control Senior Manager leads the evaluation and monitoring of vendor operations to ensure products and services comply with government and company quality standards. Oversees audits and establishes testing procedures. Being a Vendor Quality Control Senior Manager sets KPIs, metrics, specifications, processes, and policies used to evaluate quality. Reviews and negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are defined. Additionally, Vendor Quality Control Senior Manager creates systems and frameworks to identify, track, and resolve vendor quality issues and develop performance improvement initiatives with partners. Develops strategies to identify and assess potential new vendors. Requires a bachelor's degree. Typically reports to top management. The Vendor Quality Control Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Vendor Quality Control Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
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