Executive Casino Host jobs in Burbank, CA

Executive Casino Host ensures high quality customer service by cultivating relationships with VIP customers. Develops relationships with target guests to meet and responds to guests' needs. Being an Executive Casino Host plans and coordinates special events and promotions to attract new guests. Requires a bachelor's degree in area of specialty. Additionally, Executive Casino Host typically reports to a manager or head of a unit/department. To be an Executive Casino Host typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Casino Host Manager $80,000 - $110,000 Annual
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • PRIMARY JOB FUNCTIONS This position is responsible for managing the daily operations of the Casino Host team and achieving business goals and targets. This position ensures that the team fosters loyalty to Commerce Casino among valued gaming customers by managing and cultivating relationships and effectively utilizing marketing techniques. The role aims to increase gaming revenue and profits by developing customer segments through increased visitation and consolidation. This position ensures that the team delivers an exceptional service experience at Commerce Casino, providing seamless service to patrons. ESSENTIAL DUTIES AND RESPONSIBILITIES - Evaluate players' casino activities to determine appropriate incentives, considering the authorized level of approved comps and allowances, including hotel accommodations, food and beverage, gaming chips, free play, discounts, and other direct offers and rewards.- Meet the targets or quotas set by management. - Contribute to maintaining and expanding the property's customer base by engaging with customers and cultivating relationships.- Ensure a personalized and exceptional experience for customers during their stay.- Maintain relationships with VIP players and targeted guests through personal contact via phone and in person, aiming to maximize gaming revenue goals set by the management team.- Anticipate guests' needs and promptly respond to their requests.- Effectively use telemarketing, mail, and other marketing techniques to increase visitation among target customers.- Make sound decisions in accordance with established guidelines.- Handle difficult guests and situations calmly, professionally, and prudently.- Resolve customer disputes and complaints to the satisfaction of the customer and the company.- Manage the team to achieve business goals.- Manage and implement policies and procedures.- Oversee daily operational performance.- Participate in the hiring and training of new team members.- Lead status update meetings.- Manage budget and production agenda.- Manage a diverse, multi-disciplined team of professionals.- Evaluate subordinates, providing constructive feedback.- Manage employee concerns through collaboration with HR.- Foster a mentorship environment amongst other team members to prepare for upward mobility opportunities from within.- Maintain records of players’ feedback, interests, and preferences.- Act as a liaison with other departments in settling complaints.- Fully comply with all applicable rules, regulations, laws, and policies, conducting oneself with the highest levels of integrity and honesty.- Safeguard highly confidential customer information, enforcing privacy policies in accordance with company standards.- Perform all other duties as assigned by Casino Management. QUALIFICATIONS Work Experience Required: Must have a minimum of 5 years in the casino industry or guest services-related experience.Education: College degree in Marketing, Hotel, or Business preferred but not required.Knowledge Required: Proficiency in Microsoft Office is preferred but not required.Language Required: Must be able to speak, read, write, and understand both English and a second language such as Mandarin, Cantonese, Korean, Vietnamese or Spanish.  OTHER REQUIREMENTS  - Able to travel domestically or internationally if necessary to meet the existing customer base.- Excellent verbal and interpersonal skills. - Ability to stand and walk the entire shift, excluding breaks and meal periods. - Able to lift over 25 lbs. - Must demonstrate positive/enthusiastic approach to all tasks. - Outstanding attendance/punctuality. - Must be able and willing to work a flexible schedule, including evenings, weekends, and holidays. - Must be clean, well-groomed, and have a professional appearance. - Must have a Gaming License (or the ability to obtain and maintain a license) as a requirement for this position.
  • 12 Days Ago

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Casino Host (Bilingual) $67,000 - $75,000 Annual
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • OVERVIEW This position is responsible for fostering loyalty to Commerce Casino among valued gaming customers by managing and cultivating relationships and effectively utilizing marketing techniques. T...
  • 30 Days Ago

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Casino Host Supervisor (Bilingual) $75,000 - $90,000 Annual
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • OVERVIEW This position is responsible for supervising the daily operations of the Casino Host team and achieving business goals and targets. This position ensures that the team fosters loyalty to Comm...
  • 30 Days Ago

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Casino Supervisor $78K - $156K Annual
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • PRIMARY JOB FUNCTIONS 1. Provide excellent guest service to both internal and external guests. 2. As assigned by Shift Manager, oversees daily gaming operations for all casino games, including but not...
  • 15 Days Ago

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Casino Operations Manager $185,000 Annual
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • PRIMARY JOB FUNCTIONS 1. Ensure operational effectiveness in the casino department by deploying methods of process engineering and process management.2. Solve casino department operational issues thro...
  • 1 Month Ago

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Lead Dealer Casino Rotation Coordinator $16.00 Per Hour Plus Tips
  • Commerce Casino
  • Commerce, CA FULL_TIME
  • Lead Dealer Casino Rotation Coordinator **Must have complete Open Availability to work any shift such as Swing, Graveyard & Day** Swing Shift: 2:15pm-10:30pm Graveyard Shift: 10:15pm-6:15am PRIMARY JO...
  • 8 Days Ago

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0 Executive Casino Host jobs found in Burbank, CA area

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Chief Executive Officer
  • DJJ Champion Cabinet
  • Anaheim, CA
  • Position: CEO Location: Anaheim, California, Onsite Job Description: Seeking a forward-thinking CEO with deep industry k...
  • 4/27/2024 12:00:00 AM

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Executive Assistant/Office Manager
  • Hutchinson
  • Burbank, CA
  • Job Description The Executive Assistant will be responsible for the following but other duties will be assigned. Assist ...
  • 4/27/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Confidential
  • Los Angeles, CA
  • A Los Angeles based venture capital firm with an impressive portfolio in the technology and consumer goods space is look...
  • 4/27/2024 12:00:00 AM

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President and Chief Executive Officer
  • Karacal Communications (for Client)
  • Los Angeles, CA
  • RECRUITING ON BEHALF OF CLIENT - DO NOT CONTAC CLIENT DIRECTLY!SUMMARYSDMAC was founded in 2004 as a 501(c)(6) non-profi...
  • 4/27/2024 12:00:00 AM

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Executive Assistant Office Manager
  • Confidential
  • Manhattan Beach, CA
  • Executive Assistant/Office Manager in Manhattan Beach/Hawthorne area (onsite) Seeking senior-level EA/OM with at least 1...
  • 4/27/2024 12:00:00 AM

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Office Coordinator & Executive Assistant
  • LULUS FASHION LOUNGE LLC
  • Los Angeles, CA
  • Job Details Level Entry Job Location LA Office - Los Angeles, CA Position Type Full Time Education Level Not Specified S...
  • 4/26/2024 12:00:00 AM

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Office Manager & Executive Assistant
  • LULUS FASHION LOUNGE LLC
  • Los Angeles, CA
  • Job Details Level Experienced Job Location LA Office - Los Angeles, CA Position Type Full Time Education Level Not Speci...
  • 4/26/2024 12:00:00 AM

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Executive Assistant to Chief Executive Officer
  • Confidential
  • Los Angeles, CA
  • A Los Angeles based venture capital firm with an impressive portfolio in the technology and consumer goods space is look...
  • 4/24/2024 12:00:00 AM

Burbank is a city in Los Angeles County in the Los Angeles metropolitan area of Southern California, United States, 12 miles (19 km) northwest of downtown Los Angeles. The population at the 2010 census was 103,340. Billed as the "Media Capital of the World" and only a few miles northeast of Hollywood, numerous media and entertainment companies are headquartered or have significant production facilities in Burbank, including Warner Bros. Entertainment, The Walt Disney Company, Nickelodeon Animation Studios, The Burbank Studios, Cartoon Network Studios with the West Coast branch of Cartoon Netwo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Executive Casino Host jobs
$59,897 to $120,000
Burbank, California area prices
were up 3.2% from a year ago

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