Fraud Prevention Manager manages a team of analysts responsible for the detection, prevention, and mitigation of fraudulent transactions. Develops cross-functional initiatives to proactively detect and prevent fraud from occurring. Being a Fraud Prevention Manager approves and implements recommendations for process and procedure improvements. Reviews and implements best practices in the fraud prevention industry. Additionally, Fraud Prevention Manager ensures compliance with all relevant anti-fraud regulations and standards. Creates reports outlining trends, risks, and mitigation strategies. Requires a bachelor's degree. Typically reports to a director. The Fraud Prevention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Fraud Prevention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Asset Protection Officer (APO) is responsible for securing all of The United Family’s assets while providing a safe work environment for our team members and a safe shopping environment for our guests. He/She will perform job duties to include apprehending and deterring shoplifters, monitoring internal compliance policies and other duties as assigned.
Key Responsibilities:
Facilitating a safe working environment for our team members.
Providing a safe shopping environment for our guests.
Proactively monitoring security cameras for theft/fraud/ORC related activity.
Apprehending suspected shoplifters while following company guidelines.
Deterring shoplifting suspects when safe apprehensions cannot be made.
Participating in corporate shrink reduction programs.
Completing incident reports related to internal/external theft and submitting a video request.
Submitting fraud alerts to notify neighboring stores of suspected theft/fraud activity.
Perform other duties as assigned by the Asset Protection Officer Manager (APOM).
Key Requirements:
Must be 18 years of age or older.
Commissioned law enforcement officer preferred but not required.
Strong verbal and written communication skills.
Ability to verbally de-escalate stressful situations.
Ability to function well in high pressured situations and make sound decisions.
Ability to perform all physical aspects of the job, including but not limited to bending, standing in place, lifting, squatting, climbing, walking, sitting for long periods and at times running.
Ability to accept supervisory coaching related to performance, work habits and attitude.
Ability to learn, use, and operate various computer software programs and other electronic tools.
Ability to multitask.
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