Housing Program Manager jobs in Alabaster, AL

Apply by printing an application online at ggha.org or picking one up at our Central Office located at 422 Chestnut Street, Gadsden, AL 35901.

Job Overview:
We are seeking a highly motivated and experienced Housing Manager to oversee the operations of our housing facility. You will manage the day-to day operation of assigned housing units occupied by families. Maintain continued occupancy by conducting inspections to ensure compliance with all applicable rules and regulations, and conducting inspections to assure that all equipment is in proper working order and that apartment is ready for occupancy. Collect rent and other payments and maintain records of same, make daily bank deposits, prepare late notices and begin eviction procedures. Counsel resident concerning a variety of matters and refer them to appropriate sources of assistance as needed. Assure that the grounds and property are properly maintained. When assigned, assist the Public Housing Coordinator with administrative and clerical duties.

Responsibilities:
Assure that rent payments and other charges are received and documented in accordance with established procedures, reconcile and correct reports, and prepare reports as required

• Collect rent and other charges from residents and enter corresponding data into computer system
• Generate receipts of payment using computer
• Prepare collections for daily bank deposit
• Review late charges and generate late notices for residents
• Counsel with resident concerning delinquent payments
• Follow-up delinquent payments in accordance with established procedures by collecting and referring for evictions, as needed
• Prepare daily statement of receipts and other periodic reports as needed
• Determine whether residents are eligible for Earned Income Disallowance (EID) Program by verifying income for the previous 12-month period
• Place qualified residents on EID Program, and monitor in order to make adjustments at 12 month Intervals
• Generate utility reimbursements report and reconcile, monthly
• Calculate and reconcile account of residents who have moved
• Generate rent roll and reconcile records with actual, weekly
• Compile monthly and quarterly reports for Accounting and Public Housing Coordinator
• Maintain resident files and related documentation regarding continuing eligibility and adjustments, in accordance with established procedures

Maintain a high level of continued occupancy by collecting charges timely, making appropriate adjustments, addressing resident concerns in a professional manner, and maintaining associated records

• Communicate with residents as needed in order to determine whether a referral is needed, make appropriate suggestions regarding solutions to problems, interpret rules and regulations, etc.
• Conduct annual re-certification of tenants each month, by verifying such things as family composition, and income to assure continued eligibility and correctness of amount of rent
• Maintain tenant files and related documentation regarding continuing eligibility and adjustments
• Process requests for rent adjustments by verifying changes and making adjustments in accordance with established procedures
• Maintain records of status of assigned units, e.g. filled, vacant, anticipated vacancy, etc.
• Perform periodic inspections of apartments for housekeeping and maintenance needs and prepare documentation in accordance with established procedures
• Process utility refund check list
• Determine applicability of community service for each Resident 18 years of age and older and verify compliance at annual re-certification
• During modernization, schedule transfers with residents, which involves scheduling the time, dates, payments, location and home visits, as needed, and coordinated with the appropriate Housing Authority staff
• Generate Enterprise Income Verification (EIV) system reports, monthly
• Reconcile information from the EIV reports and information reported by residents
• Generate and submit Ad Hoc reports and 50058s to HUD, and resolve discrepancies, monthly
• Generate and transmit information to HUD via PIH Information Center (PIC), and resolve discrepancies, weekly
• Maintain records of resident community service hours, in accordance with requirements
• Input debts owed into EIV system when assigned

Assist residents with special problems and promote amicable tenant relations

• Counsel residents who are not complying with the terms of the lease
• Counsel residents regarding criminal reports
• Refer residents with special problems, such as economic, social, legal, health, etc. to groups or agencies that provide assistance, or to resident initiatives coordinator, as appropriate
• Maintain liaison with resident initiative coordinator to assist with resident activities, address specific problems, plan meetings, or support activities as appropriate
• Resolve conflict and complaints among residents, if possible, in order to avoid grievances
• Recommend eviction if resident behavior warrants, and prepare related documentation to support recommendation
• Notarize documents for residents for work related purposes
• Maintain relationships with agencies that assist residents with payments for rent and/or utilities, in order to stay abreast of assistance that may be available to residents in need

Oversee the security and maintenance of assigned properties, participate in hearings and appeals, and assist in training new staff and assist other, as required

• Assist with security activities on assigned properties by communicating with security personnel regarding specific problems, and reporting suspicious activity
• Participate in hearings and appeals as needed
• Coordinate activities with maintenance, occupancy, and management to assure that apartments are maintained and occupied in accordance with established goals and guidelines
• Walk property and inspect grounds to assure that grounds are maintained in accordance with established standards
• Reserve the recreation building and check following rentals, in accordance with established procedures
• Assist with training new housing managers, as needed
• Assist other housing managers with re-certifications, or other tasks, as needed

Qualifications:
- Bachelor's degree, or an equivalent combination of education and experience.
- Experience in property management and experience involving public contact preferred
- Must obtain certification as a Public Housing Manager within 12 months of employment.
- Knowledge of Department of Housing and Urban Development (HUD) rules and regulations that apply to property management.
- Knowledge of basic office practieces, procedures, and equipment
- Strong analyzing skills in order to identify and solve possible issues
- Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirments.

We offer competitive compensation based on experience and qualifications. Benefits include health insurance, retirement plans, paid time off, and holidays.

If you are passionate about helping individuals find stable housing and thrive in their communities, we encourage you to apply for the position of Housing Manager. Apply by printing an application online at ggha.org or picking one up at our Central Office located at 422 Chestnut Street, Gadsden, AL 35901.

Job Type: Full-time

Pay: From $43,617.60 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift

Experience:

• Case management: 1 year (Preferred)

Work Location: In person