Working Shop Forman / Lead Technician
We are a growing medium and heavy-duty truck maintenance company based in Syracuse, NY that offers its employees a great workplace, good pay and benefits, bonus opportunities and advancement.
The Company: May’s Fleet Sales and Service is a family-owned business and is known for the great care we take with both customers and employees alike.
We treat our employees with respect.
Our mission: We strive to be the first choice for our customers by providing superior products and services; the first choice for our employees by offering safe and rewarding employment; and the first choice for our vendors by offering loyalty and support.
Primary Purpose:
Supervise daily activities of vehicle repair and maintenance operation to ensure proper performance, repair, and safety of all customer vehicles.
Qualifications:
Minimum Education/Certification:
- High School diploma or equivalent.
- Must Possess and maintain a valid NYS Driver’s License.
- CDL license preferred but not required.
- Certified NYS DMV Vehicle Safety Inspector.
- Must possess and maintain Certification as a Texas School Bus Driver.
Special Knowledge/Skills:
- Must have a thorough knowledge of NYS DMV vehicle safety specifications.
- Must have a thorough knowledge of US DOT vehicle safety specifications.
- Must possess strong leadership and supervisory skills and excellent work habits.
- Advanced knowledge of automotive/truck diagnostics, repair, and maintenance processes.
- Ability to lift heavy equipment and vehicle parts
- Ability to communicate effectively. (verbal and written)
- Ability to maintain emotional control in stressful situations.
- Direct, supervise and work in concert with shop personnel.
- Coordinate all vehicle repairs, maintenance, and service operations.
Experience:
- At least five years of experience in truck repair.
- Four years total experience performing complex mechanical repairs.
- Two years supervisory experience.
Responsibilities and Duties:
- Use diagnostic equipment to evaluate mechanical problems in vehicles.
- Provide guidance and direction to all staff members assigned to shop.
- Prioritize work order and assign appropriate shop staff.
- Maintains vehicle records and repair orders in the company service management software program.
- Recommends vehicle repairs as needed.
- Assist with the development of the department’s annual budget.
- Responsible for the professional development of all shop staff members
- Practice safe work habits and use personal protective equipment as required.
- Submit to Drug and Alcohol Testing as required.
- Routinely inspect all shop equipment and work area to maintain a safe environment for our employees.
- Assist management to implement shop procedures and policies through positive example, and instruction to others.
- Keeps management abreast of issues involving shop procedures, policies and personnel.
- Manage employee duty times as approved.
- Works closely with Service Advisor and Parts Manager to ensure maximum efficiency and customer satisfaction with service department.
- Inspect work performed by mechanics to assure all work meets company standards and customer expectations.
- Review and approve completed work orders as needed.
- Perform state and federal safety inspections as needed.
- Establish and maintain vehicle preventive maintenance schedules.
- Assist with new technician training initiatives.
- Assist in recruiting, screening, training, and evaluation of shop employees.
- Performs other duties as assigned.
Inventory and Equipment:
- Maintain shop, equipment, and tools in safe operating condition.
- Order equipment and supplies and maintain accurate records.
- Recommend replacement of existing equipment.
- Conduct annual inventory of physical equipment and supplies.
- Direct the upkeep and appearance of shop and parking lot area.
- Other duties as assigned.
Supervisory Responsibilities:
Supervise and evaluate employees assigned to the shop, including technicians and maintenance staff.
Equipment Used:
Small hand tools, drills, drill press, grinder, air-powered tools, torch, jack, lift equipment, vehicle diagnostic, repair equipment, personal computer, fax machine, phone, and copier.
Physical Demands:
Moderate walking, standing, climbing, heavy lifting, carrying, stooping, bending, kneeling, and reaching.; routinely lift and carry parts and equipment 15-75 pounds; possess manual dexterity to complete projects in a craftsman fashion.
Environment:
Work around moving objects or vehicles; fumes, solvents, grease, and oil. May work under conditions of inclement weather.
Compensation and Benefits:
We offer competitive compensation to all employees but individual pay depends upon experience.
Our benefit plan includes:
- Company matching health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability
- Company matching retirement plan
- Paid time off
- Holiday pay
- Bonus plan