Pharmacy Information Systems Manager implements and maintains an information system used to automate and manage ordering, tracking, and compliance processes for a pharmacy. Researches and recommends new technology and software. Being a Pharmacy Information Systems Manager promotes effective system utilization with training and documentation. Develops policies and procedures for system processes. Additionally, Pharmacy Information Systems Manager requires a bachelor's degree. Typically reports to a director. The Pharmacy Information Systems Manager work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Pharmacy Information Systems Manager typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Help Desk Manager
The IT Help Desk Manager is responsible for ensuring the successful ongoing operation of the enterprise service desk for that respective shift, including incident management and reporting, adherence to SLA’s, interfacing with management across all levels, setting outstanding customer service expectation, timely field communication, root-cause analysis, performance and process improvement and frequent statistical performance monitoring and reporting.
The IT Service Desk Manager must be an excellent communicator, leader, and decision maker, coordinator of critical issues and driver of solutions who excels in a fast-paced environment and provides unparalleled support to the end user base.
Requirements
Help Desk Manager
BS Degree or equivalent experience in Information Systems, ITIL Certification and HDI certification preferred with proven experience tracking Service Desk metrics, reports, and supervisory experience.
All qualified applicants will receive consideration for employment without unlawful discrimination based on race, creed, color, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, or affectional preference or that it is an equal employment opportunity employer.
Job Types: Full-time, Contract
Pay: $45.00 - $55.00 per hour
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Work Location: Hybrid remote in New York, NY 10041
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