Retail Store Department Manager jobs in Wilmington, NC

**Flexible Hours can work around school schedules.

**Applicants with previous work experience from UPS Store, Fedex Office, Kinkos, Staples, print shops HIGHLY encouraged to apply**

**Graphic Design and Printing experience a plus**

**Higher wage for Applicants with previous job experience from UPS Store, Fedex Office, Kinkos, Staples, print shops

**Looking for 9am-3pm shift Monday through Saturday**

**12pm-6:30pm shift Monday through Friday**

**12pm-5pm shift Saturday

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

QUALIFICATIONS Good communication and people skills

• Prompt, reliable, and responsible
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Ability to cross sell and up sell
• Graphic Design and Printing Experience a plus
• Strong verbal and written communication skills, including spelling and math
• Able to lift 40 pounds
• Able to manage workload and prioritize multiple projects
• Ability to work under pressure from time to time

BENEFITS Employee discount program Raise for any who are/become a notary. Continuing training program The UPS Store is locally owned and operated.

• Uniform shirt
• Commission and Sales Bonuses
• No Sundays
• Flexible Schedule
• Holidays off

The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Job Type: Part-time

Pay: $12.25 - $14.00 per hour

Expected hours: 25 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person