Travel Supervisor jobs in Great Falls, MT

Live. Work. Explore. as a part of our Lodging team at the Cedar Creek Lodge in Columbia Falls, the gateway to Glacier National Park!

Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring for a Housekeeping Supervisor to Live. Work. Explore. in the gateway to Glacier National Park!

Job Summary:

Responsible for overseeing and coordinating the daily operations, training, and motivation of our housekeeping and laundry staff. Ensure that our facility is clean and well maintained, and that all guests receive the highest quality of service.

The Details:
Position Type: Full-time, Year-Round
Start Date: Immediately
Pay: $18.25/hr tips
Schedule: Typical schedule is 40 hours; 5 days/week; 6-8 hours/day. Must be able to work varied shifts, weekends, and holidays.
Housing: Employee housing is not available

About Columbia Falls:
Just west of Glacier National Park lies a collection of communities who proudly welcome millions of visitors each year to the Glacier Gateway area. Columbia Falls - a lively Montana town with many locally owned shops, restaurants, breweries, and summer farmers markets - is the ideal home base for exploring Glacier National Park and the 2.4 million acres in Flathead National Forest.

Benefits and Perks:

• Medical, Dental, Vision, 401k, Vacation/Sick/Holiday Pay, Basic Life and AD&D Insurance, Short-Term Disability, AFLAC, Pet Insurance. Coverage starts first of the month after 60 days of hire. 
• Employee Assistance Program
• 15% Verizon Wireless Discount
• Free Glacier Park Pass
• Retail, Lodging, and Travel Discounts
• Wellness Programs
• Learning and Development Programs
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!
• $350 Referral Bonus Program

• Oversee the day-to-day operations of the housekeeping and laundry staff, including scheduling and assigning duties.
• Inspect guest rooms and public areas to ensure all are properly cleaned and stocked to meet Lodge standards.
• Clean guest rooms, public areas and/or process laundry as needed.
• Ensure that all safety and sanitary regulations are followed.
• Report any unusual guest conduct to Location Manager or Manager on Duty.
• Ensure that Lost & Found and key security procedures are followed.
• Monitor staff performance and provide feedback and coaching as needed, and work with Location Manager on disciplinary actions and reviews.
• Manage inventories of cleaning supplies, linens, and room essentials.
• Manage and assist in periodic deep cleaning and preventative maintenance.
• Respond to guest requests and complaints in a timely and professional manner communicate with the Location Manager and fellow department supervisors to ensure prompt resolution.
• Attend all required training and certifications. May be required to cross train in other departments.
• All other duties as assigned by the Location Manager.

• High school diploma or equivalent.
• 1 or more year(s) previous supervisory experience in a housekeeping or hospitality setting preferred.
• Knowledge of cleaning products and techniques; Ecolab product knowledge preferred.
• Effective organizational, problem-solving, and interpersonal skills required.
• Effective time management skills required. Must have the ability to organize a team to promote efficiency, and monitor progress and quality control.
• Able to work independently and as part of a team.
• Must be friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
• Knowledge of Microsoft Office preferred.
• Excellent customer service skills.

Physical Requirements include:

• Lifting/carrying up to 50 pounds as needed throughout the day. Frequent lifting and carrying of supplies and linens sporadically throughout the day.
• Making beds, bending, kneeling, stretching, and reaching as needed for up to 8 hours per shift.
• Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day.
• Pushing a hotel or laundry cart up to 50-75 pounds as needed.
• Working safely with required chemicals, using Personal Protective Equipment as required.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.