Account Services Representative jobs in Sterling Heights, MI

Account Services Representative provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Being an Account Services Representative resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Additionally, Account Services Representative identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. The Account Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Account Services Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Account Services Representative jobs

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Account Representative
  • Suburban Automotive Services
  • Troy, MI FULL_TIME
  • Suburban Automotive Services is the parent company for four distinct business verticals: Suburban Accessories, GLS North America, Competitive Vehicle Services, and The Paint Shop.

    Suburban Accessories is the country’s largest OEM accessories distributor. We sell and deliver GM and Ford accessories to authorized dealers across the Midwest and Florida. We also distribute AC Delco, Motorcraft, and Mopar parts to dealers and aftermarket independent garages. We are comprised of 5 individual ADIs (GM) and 5 individual FADs (Ford), all of which contribute to $500M in total annual sales. Our values are encapsulated by the acronym DRIVEN (Dedicated to service, relationship-focused, versatile in our thinking, high standards for excellence, and accountable (notable) for our actions).

    Why Work for Us:
    • Multiple benefits package options that include medical, dental, vision, and disability options.
    • 401K program with company match.
    • Company stability with over 70 years of proudly serving the community.
    • Team member values driven Recognition Program.
    • Milestone Recognition Program.
    • Above market paid sick and vacation at 30 days, bereavement leave, and jury duty pay.
    • Diverse and inclusive workforce with a variety of skills and knowledge.
    • Career and growth opportunities with a focus on team member development.
    As the nation's most prominent vehicle accessory distributor, we partner with several OEMs (Original Equipment Manufacturers) to help deliver vehicle personalization to the customer. This position supports customer service-oriented dealings that require you to interact with hundreds of Dealerships each week across the country to resolve support issues and ensure a best-in-class customer experience. In addition to being the best in the business regarding customer interactions, you must be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

    Salary Overview:
    The pay rate for this role starts at $20 per hour based on experience.

    Customer Service Representative Responsibilities include:
    • Process sales orders, create parts invoices, and repair orders.
    • Complete online customer eCommerce orders and dealer orders.
    • The candidate will be trained in accessory product knowledge to become a resource for model fit, application, and installation.
    • Daily office functions & clerical tasks (filing, reconciliation, invoicing, shipping, etc.)
    • Utilize proper phone etiquette and effective customer service skills to support dealership customers when capturing sales orders or resolving issues.
    • Create Excel tracking sheets to communicate local and regional sales promotions.
    • Use analytical skills to solve problems for dealers when necessary.
    • Other duties as assigned.
    • Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.
    Customer Service Representative Qualifications and Skills:
    • Ability to read, write, and speak English.
    • Ability to pass the drug screen and background check.
    • Consistent work history and attendance record.
    • Ability to multi-task with strong follow-up skills.
    • Intermediate Microsoft Office skills (Excel/PowerPoint/Windows).
    • Basic understanding of dealership operations.
    • High School Diploma or GED.
    • 1-2 years of prior customer service experience.
    • Advanced computer skills.
    • Must be attentive to details.
    • Experience with NetSuite is preferred.
    Customer Service Representative Working Conditions and Physical Demands include:
    • Must be okay with taking 50 calls per day.
    • Must be okay with sitting for extended periods.
    We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    B1
  • 2 Months Ago
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Account Services Representative - Part Time
  • Genisys Credit Union
  • Auburn, MI PART_TIME
  • At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Part Time ...
  • 11 Days Ago
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Account Representative
  • Automotive Credit Corporation
  • Southfield, MI OTHER
  • Job Details Job Location: Automotive Credit Corporation - Southfield, MI Salary Range: $16.00 - $17.00 Hourly DescriptionWho Are We? Automotive Credit Corporation is thrilled to be a multi-year award ...
  • 21 Days Ago
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Account representative
  • N.F. Smith & Associates, L.P.
  • Southfield, MI FULL_TIME
  • Essential Job Duties Heavy cold calling and prospecting of customers to advertise the value added services that Smith has to offer. Negotiation of price with customers and keeping up with market trend...
  • 2 Months Ago
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Account Representative
  • Global Channel Management, Inc.
  • Madison, MI FULL_TIME
  • Company DescriptionGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of e...
  • 2 Months Ago
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Client Services Account Manager
  • Steris Corporation
  • Detroit, MI FULL_TIME
  • Job Title: Client Services Account Manager Req ID: 42516 Job Category: Sales Detroit, MI, US, 48127 Description: At STERIS, we help our Customers create a healthier and safer world by providing innova...
  • Just Posted
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0 Account Services Representative jobs found in Sterling Heights, MI area

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Account Manager
  • Brightwing
  • Troy, MI
  • Job Description Job Description Sales Representative Are you an outstanding producer looking to take the next step in yo...
  • 5/1/2024 12:00:00 AM
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Emerging Sales Executive - Commercial Lines
  • AssuredPartners
  • Sterling Heights, MI
  • Overview: Build relationships and deliver exceptional solutions to clients, helping businesses and individuals protect w...
  • 5/1/2024 12:00:00 AM
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Inside Sales Representative B2B
  • S & E Distributors, Inc.
  • Troy, MI
  • Job Description Job Description Job description S & E Distributor, Inc. is an established company in the rapidly growing...
  • 4/30/2024 12:00:00 AM
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Inside Sales Representative
  • Comer & Cross Concrete Coatings
  • Troy, MI
  • Job Description Job Description Join us to be a part of our fun, growing, upbeat office team! Looking for a high-energy ...
  • 4/30/2024 12:00:00 AM
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Account Manager
  • Brightwing
  • Troy, MI
  • Are you an outstanding producer looking to take the next step in your career? As a Superior Manufacturing Sales Represen...
  • 4/29/2024 12:00:00 AM
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Account Executive
  • E7 Solutions
  • Troy, MI
  • Are you excited about joining an incredible organization and with uncapped earning potential? Keep reading! About Us E7 ...
  • 4/29/2024 12:00:00 AM
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B2B INSIDE National Sales Rep for Musical Instrument Wholesaler
  • LPD MUSIC INTERNATIONAL
  • Troy, MI
  • Job Description Job Description High-potential sales opportunity with a leading music industry wholesaler. This will be ...
  • 4/29/2024 12:00:00 AM
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Client Relationship Manager
  • Exela Technologies
  • Troy, MI
  • Job Description Job Description Why Exela? Help us revolutionize the way that business around the world gets done. As a ...
  • 4/29/2024 12:00:00 AM
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About Sterling Heights, Michigan

Sterling Heights is a city in Macomb County of the U.S. state of Michigan, and one of Detroit's core suburbs. As of the 2010 census, the city had a total population of 129,699. It is the second largest suburb in Metro Detroit, and the fourth largest city in Michigan. Sterling Heights consistently ranks as the safest city in Michigan with population of over 100,000. Sterling Heights is 16 miles (26 km) from Downtown Detroit. The city's southern border is 6 miles (9.7 km) from Detroit's northern border. The shape of the city is 6 miles (9.7 km) long and 6 miles wide. In 1991 Murray Dublin of Th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Account Services Representative jobs
$38,671 to $47,863
Sterling Heights, Michigan area prices
were up 1.2% from a year ago
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