Administrative Services Supervisor jobs in Minneapolis, MN

M Health Fairview Lakes Hospital, located in Wyoming MN, is looking for an outstanding Administrative Nurse Supervisor to join the team!

The Administrative Nursing Supervisor role represents administration and management on a 24/7 basis in the provision of leadership to expedite and ensure efficient hospital operations. It guides in the placement and safe provision of patient care services which: address and meet clinical patient needs, employ wise and appropriate stewardship of resources, and assures and improves a positive patient experience.

We offer a generous benefits package including medical, dental, paid time off, retirement options, tuition reimbursement, student loan repayment program, and more. Check out more of our benefits information here: www.fairview.org/noncontract

This is a 0.6FTE (48 hours) 12hr shift, straight night position. *This position will include going to M Health Fairview Northland periodically/as needed and some of the FTE may be scheduled as day shift (12 hour shifts); the majority of the FTE will remain night shift.

Serves as the representative of hospital administration

Investigates patient, family, physician, and staff concerns. Refers situations to Patient Representative, Risk Management, Occupational Health, as appropriate.

Evaluates any unusual and/or inappropriate incidents on hospital premises related to unsafe occurrences or practices involving patients, employees, providers, students, or visitors; takes prompt, appropriate action in order to provide a safe environment and safe patient care.

Responds to media and law enforcement inquiries and refers to appropriate resources such as Patient Relations, Risk Management and Security.

Responsible for human resources and financial management during assigned shift to maintain quality service, positive employee relations, and fiscal expectations

Monitors performance of nursing personnel from outside agencies during their assignment and relays information to appropriate staff.

Responds and participates in resolving system, staff, and physician issues, taking immediate action when appropriate and/or prioritizing to operational managers. Consistently provides information to Department Manager or Director about unit or system issues.

Allocates daily staffing resources

Coordinates human resources with Staffing Office and Patient Placement for area(s) of responsibility to achieve quality service and positive patient flow for assigned shift.

Weighs requests for staff against available resources, budgeted patient care hours, and individualized patient care needs.

Patient and Employee Safety: Demonstrates understanding of role in developing and maintaining an environment that is safe for patients, visitors, and employees.

Responds to emergency calls and acts as resource to team members when requested by staff.

Participates in Emergency Alert Response plan; assumes position of Incident Commander and implements the Hospital Incident Command system (HICS) in the absence of an Administrator.

Communicates as appropriate with Coordinating Council and external agencies (MNTrac).

Notifies Risk Management of any event with untoward effect on patient or family.

Follows safety/security procedures for emergency and non-emergency situations to protect patient, self, and environment.

Ensures compliance with internal and external regulations, policies and procedures for Joint Commission, Minnesota Department of Health (MDH), etc.

Serves as a resource, coach and mentor to hospital employees

• Refers staff to Infection Control, Social Services, Organ Procurement, and Chaplain, and on-call community managers as needed to maintain patient care.
• Provides information regarding policies and procedures and refers to the Fairview intranet as resource.

Serves as contact for vulnerable adult or child abuse reporting. Serves as a resource and mentor for charge nurses and safe patient care. Serves as a positive role model for staff in resolving problems.

Supervises patient flow issues throughout the hospital

Facilitates capacity related meetings to capture and share information, and plan daily patient flow.

Completes required admission and discharge portions of the electronic chart to facilitate patient flow.

Rounds through each inpatient unit at least once per shift to collect information for patient flow and other concerns.

Remains visible on patient care units at least 50% of the time. Updates Patient Placement at least every two hours with bed status. Responds to capacity alerts in the ED, Mom/Baby and house-wide to help ensure patient flow and allocation of resources. Consults with the Administrator on-call to initiate hospital closure.

Ensures that established standards of professional nursing practice and patient care excellence are being met

Interprets, guides, and carries out system wide, entity and department-specific policies, procedures and practices in the safe and appropriate placement and delivery of patient care.

• Rounds on and maintains contact with all units on assigned shift including OR, PACU and ancillary departments.
• Demonstrates high level of knowledge of Standards of Care and Assessment and Plan of Care polices and can communicate them optimally.

Required

Education

• Associate's Degree in Nursing

Experience

• 1-3 years supervisory/management experience in healthcare. May include Charge RN or council leadership.

License/Certification/Registration

• Current Minnesota Registered Nurse
• Basic Life Support (BLS) upon hire

Preferred

Education

• Bachelor’s Degree is Nursing

Experience

• Three to five years of healthcare related leadership, supervisor, or management experience preferred. May include Charge RN or council leadership.