Administrative Services Supervisor supervises the daily operation of one or more support services for an organization, including clerical services, office space, equipment and supplies, vendor management and other support services. Establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Being an Administrative Services Supervisor ensures compliance with established corporate standards and may be responsible for reviewing and evaluating the work and performance of subordinates. May require an associate degree. Additionally, Administrative Services Supervisor typically reports to a manager. The Administrative Services Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Administrative Services Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SALARY RANGE: Min. $53,317 Max. $74,602 (DOQ)
GRADE: 10
DEPARTMENT: Public Works & Community Developement
This is a full-time, benefit-eligible, non-exempt position offering a robust and competitive benefits package including paid vacation, paid sick leave, paid holidays, tuition reimbursement, and employee health, dental, life, vision, and disability insurance, and defined benefit retirement program with Missouri Local Employee Retirement System (LAGERS).
Job Description:
Under the direction of the Director of Public Works and Director of Community Development this position supervises the customer service and administrative functions for both departments while providing direct administrative support to the Departments of Public Works and Community Development as needed. The responsibilities of this position include evaluation and continuous improvements to front-office policies and procedures, cross-training and assigning certain duties and special projects for three administrative support personnel to ensure efficient operations and superior customer service in all areas of public works, planning and zoning, building permitting, and code enforcement; coding and processing invoices, managing the Sewer Lateral and Tree Planting programs, preparing monthly permitting reports, and serving as custodian of records. Serves as the point of contact with the implementation of the City’s new permitting software for front office operations. Answers public concerns and investigates issues that may arise. Promote a positive relationship with the City of Creve Coeur residents and commercial vendors.
Requirements:
The successful candidate must possess a high level of energy and excellent customer service skills in a fast-paced office environment. The ability to communicate clearly, concisely, and tactfully with a diverse constituency is essential. The ability to prioritize multiple tasks and work independently is required. Maintain confidentiality of personnel information. Must be proficient in the use of Microsoft Office products including Word and Excel and demonstrate the ability to learn the City’s new permitting software and current financial software and time keeping system upon hire. Must have strength and dexterity to operate basic office equipment, sit, stand, and bend for extended hours. Valid driver’s license required. Office hours are generally 8:00 a.m. to 5:00 p.m., Monday through Friday. The ability to work some evening hours are required.
Associate’s degree in business administration, vocational or technical training in business and office management preferred. Minimum of three or more years of increasingly responsible equivalent or related experience required. One to three years supervisory experience in a government setting preferred. Any combination of education and experience that provides equivalent knowledge, skills and abilities will be considered.
To Apply:
Complete an online application by visiting www.crevecoeurmo.gov or following the directions under Employment Opportunities listed at the top of our job’s web page. You may also send a completed application to Human Resources, City of Creve Coeur, 300 N. New Ballas Road, Creve Coeur, MO 63141. Paper applications are available at the Creve Coeur Government Center.
The City of Creve Coeur is an Equal Opportunity Employer and participates in E-Verify.
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